Featured Report
Global high-net-worth life insurance market: Sizing, structuring, and strategic opportunities
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Report
The Milliman Fulfillment Ratio Index: Reporting year 2024
In Hong Kong, Milliman’s Fulfillment Ratio Index shows slightly lower levels for the top 10 insurers in 2024 reports, with modest improvement plausible for 2025.
White Paper
Health Regulations e-Alert
With health insurance reform in Indonesia, we assess the likely impact of a regulation by the Financial Services Authority (OJK) on insurance products.
Newsletter
Thailand in focus: What's new in non-life — March 2026
In Thailand’s non-life insurance market, total direct premiums increased by 2% in 2025, led by increases in areas such as motor, personal accident, and health.
key consultants
Meet some of the key consultants in Indonesia

Farzana Ismail
Principal and Consulting Actuary - MYS
Farzana Ismail heads the Life Insurance and Family Takaful consulting practice in Kuala Lumpur, Malaysia. Farzana has over 20 years of experience in the life insurance and family Takaful industry. She was previously a partner in Actuarial Partners Consulting in Malaysia and a senior consulting actuary in Milliman’s London office.

Richard Holloway
Managing Director, South East Asia & India Life
Richard is the managing director of Milliman's South East Asia and India life consulting businesses, based in Singapore. Richard is well known across the region, having been working as a consultant in the region since 1995. He joined the firm in 2010.

Wen Yee Lee
Principal and Consulting Actuary
Wen Yee is a consulting actuary based in Milliman’s Singapore office. She has worked as a consultant in the region since 1998 and joined the firm in 2010.

Halim Gunawan
Consulting Actuary
Halim is a consulting actuary with the Jakarta, Indonesia, office of Milliman, which was formerly Eldridge Consulting.

Mark Whatley
Consulting Actuary
Mark Whatley is a principal and consulting actuary in Milliman’s Singapore office. He joined Milliman in 2017 and has been based in Singapore for 19 years.
Mark provides independent and objective consulting advice on employee benefits to multinationals, local companies, government-linked organizations, and social security funds. His public sector experience includes projects in Indonesia, Malaysia, Brunei, and Singapore.
Thought leadership from Milliman offices across Asia
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