Prior to working with Milliman, Queenie spent two and a half years with ILO’s Impact Insurance Facility/MicroEnsure in Kenya and the Philippines. She designed and prototyped microinsurance products within the MicroEnsure Innovations Lab using Human-Centered Design and Google Ventures design sprints approaches; managed innovation projects (piloted over 10+ products), and provided data-driven recommendations in assisting management decisions.

She also worked in projects across Ethiopia, Togo, Nigeria, and other African countries, where she provided consulting advice on microinsurance product development, universal health system financial projections, pension scheme valuation, and social security system feasibility studies.

Queenie has also worked over five years in the retirement consulting space in Australia with Russell investments where she assisted corporate clients in strategies and valuations of their retirement benefit programs using modelling tools.

She has also authored various publications including the “Technology in microinsurance research paper” (SOA), “Climate Change, Insurance and Vulnerable Populations Discussion Paper” (IAA), and various publications with the ILO Impact Insurance Facility.