TailorCare, a risk-based care navigation company, has developed a model that estimates the healthcare cost impacts of the interventions operationalized within its musculoskeletal (MSK) care model. TailorCare recently commissioned Milliman to conduct a review of its model methodology to determine its consistency with industry practices. This report covers:

• TailorCare’s approach to determining the model’s input values
• The approach for estimating healthcare cost impacts
• Our assessment of TailorCare’s MSK cost impacts model and our conclusion 
• Potential limitations of the methodology 
• Important caveats and limitations relevant to our review of the model

This report was commissioned by TailorCare.